In this candid conversation, explore one of the most pressing challenges facing SaaS and technology firms today: how to derive – and charge for – real value from Gen AI.
What does it really mean to deliver value with AI and how do you charge for it?
In this sharp and honest discussion, André Brunetière, Chief Product Officer at Cegid, shares his frontline insights into the evolving responsibilities of product leaders in the age of AI.
Joining him is Manzoor Mohammed, a strategic technology advisor and co-founder of Capacitas, who brings deep experience in operational performance and efficiency.
They challenge the conventional narrative that AI is a straightforward value-add, questioning how value is measured when AI efficiencies reduce seat-based usage, potentially undermining traditional SaaS pricing models.
The conversation touches on:
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Why AI needs a clear metric for monetisation – and why “nice-to-have” features don’t cut it.
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How accounting customers expect AI-driven efficiencies without expecting to pay more.
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The importance of calibrating AI’s cost and energy usage against the business value it delivers.
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Why AI is not a repeat of the SaaS shift — and why the value/revenue model is much less clear.
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How Generative AI is transforming workflows, reducing the need for intermediaries but creating new roles for validating and governing outputs.
The session closes with insights on how product leaders can stay “healthy” with AI, strategically integrating it without compromising pricing models or overengineering tech that doesn’t deliver measurable business outcomes.