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What is Capacity Management?

<span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="text" >What is Capacity Management?</span>

Date 09 August 2017

Author Danny Quilton

What is Capacity Management?

Capacity Management is the timely provision of cost-justifiable capacity, that meets the current and future agreed needs of the business.

Capacity management is the classic balance of supply versus demand. Insufficient supply leads to poor user experience. Excess supply leads to expensive IT. 

In the context of information and communications technology (ICT), Supply can include:

These elements of supply are collectively termed ICT infrastructure capacity.

Capacity Management

We define Demand as the business demand for the IT services and applications that run on the ICT infrastructure.

Download our Introduction to Capacity and Performance Management here and  discover how it supports business and revenue growth

Do I Need Capacity Management?

Capacity planning will be beneficial if your organisation meets one or more of the following criteria:

  • Frequent innovation; new product launches, changes to existing services, etc.
  • Rapid business growth
  • Extraordinary peaks
  • Desire to reduce ICT costs
  • A significant percentage of revenue is dependent on ICT services
  • Requirement to reduce the risk of degraded availability of business-critical services

The diagram below shows some criteria to determine whether capacity management is required.

Is Capacity Management Required?

 

Summary

Capacity management is a powerful risk management technique to ensure the continuity of business services, whilst minimising additional spend on ICT infrastructure.

Capacity management is the classic balance of supply versus demand. Insufficient supply uner peak demand leads to poor user experience. Excess supply leads to expensive ICT. 

In the context of increasing cloud adoption, cloud capacity management enables organisations to control their costs and accurately forecast cloud budgets.

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Danny Quilton
About the author

Danny Quilton

A leading authority in large-scale system performance with 30+ years in high-scale engineering with clients including easyJet, Nomura, HSBC and JD Sports. With deep expertise in performance engineering, capacity and cost modelling across every major technology cycle, Danny brings a rare depth of experience. This uniquely positions him to help organisations tackle the defining engineering challenge of our era – AI.

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